Headsets have been around for a long time, but most people are not aware of health issues related to cradling the phone between your head and shoulder. Long term telephone usage over the course of many years often leads to unhealthy telephone habits that could be impacting your physical health and safety.
According to the Chartered Society of Physiotherapy in Britain, work-related neck and body pain results in an estimated 1.2 million working days lost every year. Many more people are visiting chiropractors and physiotherapists to alleviate the pain and correct the damage that bad ergonomics does to the human body.
Since I started wearing a headset, I no longer experience recurring shoulder pain. I am also more productive: no need to put down my handset and switch to speaker phone to take notes. Barry Munro, President of Canadian Spinal Research Organization.
Studies reveal that workplace efficiency and productivity is improved by up to 43% with the use of headsets. Reduced error rates and improved service were also noted. Using headsets frees your hands for other things, including computer use, taking notes, or even walking around in the case of wireless headsets.
Research has shown that the use of headsets reduces neck pain, fatigue, and headaches in subjects who simultaneously use the phone and computer for a minimum of two hours a day. Wouldn't you love to have more time in your day? We all would, but the truth is that time spent in awkward balancing acts on the phone is physically draining on our bodies.
As a chiropractor I treat numerous neck and shoulder injuries daily. During my educational workshops I highly recommend the use of headsets. By using a headset, the spine aligns itself ergonomically thereby reducing the pain, fatigue, and physical stress associated with excessive telephone use. Dr. Micheal Whitley, B.Sc., B.Ed., D.C., CCAc