10 reasons why a quality quality headset
makes econo mic sense
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1. Good deal or false economy?
Paying €20 for a headset may seem like a good deal. But what you often get is poor sound and a headset that breaks after just a few months. That leads to unmotivated personnel and higher replacement costs.
Jabra headsets are made of the highest quality components and offer up to 3 years warranty, ensuring high reliability and low cost of ownership. Our standards are as tough as our products. Each headset is subject to extensive mechanical and acoustical durability testing before launch.
2. Is the headset plug-and-play?
Before buying a headset you need to ask if the headset will work with your phone or UC application. If not you may be buying something that cannot adapt to your needs. You may also have to spend time on manual configuration or buy extra adapters to make it work.
Jabra headsets are certified to ensure plug-and-play compatibility with leading providers of desk phones and UC applications including Microsoft, IBM, Cisco and Avaya.
3. Are you sacrificing on sound?
Trust your ears. Before buying a headset ask to test the sound quality. Some manufacturers sacrifice audio to bring down the price of a headset. Poor audio can be irritating, as voices sound tinny and often you can’t hear what the other person is saying.
All Jabra headsets are certified to deliver optimum audio
performance with leading phone brands. All our solutions for UC and IP telephony offer true wideband sound for greater speech clarity.
4. Can your customers really hear you?
Many low-quality headsets don’t offer noise-canceling. That makes them fairly useless in noisy office environments, where the surrounding noise carries through to the customer who often misses what the user is saying. This leads to frustration on both sides, and in the worst case, lost business.
All Jabra headset series offer noise-canceling microphones – some even offer Ultra Noise Canceling or 2-microphone Noise Blackout. This eliminates almost all background noise,
meaning customers hear everything the user says very clearly – so people don’t have to keep repeating information.
5. Is the headset safe for your ears?
Check if the headset has built-in protection against acoustic shock and sound spikes. Sound spikes can be more than just uncomfortable, they can be harmful, damaging people’s hearing over time.
Jabra SafeTone technology protects your hearing by cutting off sudden loud noises and securing safe average sound levels through the day. And all Jabra solutions for offices and contact centers conform to legal requirements and regulations from national health authorities.
6. Is it comfortable enough to wear for long periods ?
Many low-quality headsets are not designed for use over longer periods of time. They have uncomfortable ear cushions and no choice in wearing styles. They can quickly cause discomfort, which means a loss in productivity.
Jabra produces quality headsets for the special needs of
different users, and a range of accessories that enable users to customize their solution. Most headset models offer a choice of wearing styles such as earhook, neckband and headband. These wearing styles have been developed and improved continuously over many years in dialog with thousands of users.
7. Can the headset be mass-deployed?
Low-quality headsets mean manual installation of softphone drivers and updates – a tedious and time-consuming job,
especially in large organizations.
With Jabra this can be done automatically. The free Jabra PC Suite, which comes with most Jabra headsets, enables remote mass-deployment of software drivers and upgrades via our new IT Deployment tool.
8. Is it allergy tested?
A headset touches a sensitive part of your body – the ear and face – over longer periods of time. If some of the metal or plastic parts are not allergy tested they can cause real discomfort for users. They may not be able to work with the headset at all.
All Jabra headsets conform to eco-design policies and are made from allergy-tested materials, guaranteeing comfort and an allergy-free working experience.
9. Can you do more than just call?
While low-quality headsets just connect to the phone or
computer and offer few functions, many Jabra headsets offer complete call control from the headset. This includes
connecting to up to three different phones (desk, softphone and mobile) and answering, ending and muting calls directly from the headset up to 150 meters away from the desk.
10. Is it future-proof?
Low-quality headsets often come as stand-alone units. They can’t be upgraded with new features and functions, or work with new UC providers. In other words they can quickly become outdated.
Jabra offers a wide range of UC migration solutions and future-proof headsets, which can be upgraded for free via Jabra PC Suite. This means that users get free access to a website where they can download all new functions and softphone drivers for their headsets.